Shipping

We offer FREE Shipping for total order $80 and above besides the promotional offers we may have available.

For the United States, processing an order takes 3-7 business days; once your order has been processed you will receive a shipping confirmation email.

Standard United States shipping is 15-30 business days, depending on the product. 

For International Shipping, processing an order takes 3-7 business days and shipping is 15-45 business days. 

COVID - 19 delays may occur due to the current health emergency situation. Parcels can take up to 60 business days in some extreme cases. However, your order is tracked at all times and the support service is always available to assist you.

Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, weather delays, and the Global Coronavirus Outbreak, we can only offer an estimate of shipping times, but however you may receive your items earlier.

Location	Estimated Shipping Time
United States	15-30 business days
Canada, Europe	15-30 business days
Australia, New Zealand	15-30 business days
Mexico, Central America, South America	20-45 business days
Middle East (UAE, Saudi Arabia)	20-45 business days

In case shipping charges apply they are indicated in the checkout page.

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at support@acewonders.com as soon as possible within the first 24 hours after you placed order. We will do our best but it is out of our control if we receive your correction email that is over than first 24 hours as your order was already processed. We are really sorry that we are not able to change it for you nor sending you another packet without any fee.

Acewonders is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

Acewonders will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and...

• The customer refuses to accept the package
• Number of attempts is made in the country of destination to deliver the package. 

Acewonders reserves the right to abandon the package(s) and will not be responsible for any refund.

To find out more information, you can visit our FAQs page or please contact customer support at: support@acewonders.com